Frequently Asked Questions

 This page answers the questions South Florida families ask most often before choosing a pest control company. Every answer reflects our actual protocol — not a marketing claim. If you do not find what you are looking for, call us directly at (786) 222-7069.

  SECTION 1 — Indoor Protocol & Zero Indoor Spray Standard 

Q1: Do you spray pesticides inside my home?

Short Answer

No — ever. NaturePest Holistic Pest Control has never sprayed a pesticide on a baseboard, surface, countertop, or open indoor area in a single home we have serviced.

Full Answer

Our indoor protocol is exclusively bait-based. Every indoor product is placed inside voids, cracks, and crevices where pests harbor — but where your family and pets cannot physically reach. We use precision gel baits, borate mineral dusts, and Insect Growth Regulator devices that work at the source of infestation without creating airborne pesticide or surface residue.

The only exception is flea and tick treatment, which uses fast-degrading botanical pyrethrins derived from chrysanthemum flowers. These break down rapidly in sunlight and do not persist on surfaces the way synthetic pyrethroids do.

Compared to conventional baseboard spray treatment, our bait-only indoor protocol achieves approximately 99% reduction in indoor pesticide exposure. No odor. No surface residue. No re-entry waiting period. Your family never needs to leave the home during or after treatment.

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Q2: Is it safe to be home during treatment?

Short Answer

Yes — for our standard indoor bait protocol. No evacuation required. No re-entry waiting period.

Full Answer

Because we never spray pesticides on indoor surfaces, there is no airborne chemical to avoid and no residue to wait for before re-entering treated areas. Our gel baits and borate dusts are placed inside cabinet hinges, wall voids, under appliances, and inside pipe penetrations — locations your family does not contact during normal daily activity.

For flea and tick treatments using botanical pyrethrins, we ask that people and pets stay out of the treated room for 30 minutes while product settles — this is a precautionary standard, not a safety requirement. You do not need to leave your home.

For outdoor treatment, your pets and family can be in the yard immediately after our technician leaves. We apply 0.5 gallons at entry points only using low-pressure equipment that prevents drift.

SEO target: ‘can you stay home during pest control treatment’ | ‘pet safe during pest control’

Q3: Are your protocols appropriate for homes with newborns, elderly residents, or chemically sensitive people?

Short Answer

Our protocols were specifically designed for the most chemically sensitive environments. Zero indoor surface sprays. Outdoor application of 0.5 gallons at entry points only.

Full Answer

We built our protocol to the same standard used in hospital surgical suites and neonatal intensive care units — the most chemically sensitive indoor environments on earth. This was not an accident. Our founder recognized that conventional pest control was not designed for households with chemical sensitivities, health vulnerabilities, or occupants who could not evacuate.

For homes with chemotherapy patients, we follow a specialized protocol that eliminates any indoor product application during active treatment weeks and schedules exterior-only service visits. For homes with MCS (Multiple Chemical Sensitivity), we provide a complete product list with Safety Data Sheets before every visit so the household can review and approve every product before it enters the property.

We voluntarily exceed U.S. federal pesticide law by adhering to the Stockholm and Rotterdam Conventions, the Danish Radical Reduction Model — the world’s strictest pesticide load mandate — LEED green building standards, and San Francisco Environment Office protocols. These are not marketing certifications. They are the frameworks used by hospital systems, USDA-certified organic food facilities, and LEED architects.

SEO target: ‘pest control safe for newborns Miami’ | ‘pest control chemically sensitive homes South Florida’

  SECTION 2 — Pet Safety 

Q4: What is the difference between ‘pet friendly’ and pet-safe pest control?

Short Answer

‘Pet friendly’ is a marketing term with no regulatory definition. Pet safe is a protocol standard. The difference is what the company actually does — not what it claims.

Full Answer

‘Pet friendly’ typically means the products used are not acutely toxic to pets at the labeled dose — which is the EPA’s baseline minimum standard for every registered pesticide in the United States. It does not mean the company avoids spraying indoors. It does not mean they avoid broadcast pyrethroid misting in your yard. It does not mean zero residue on the floors your pets walk on.

NaturePest defines pet safe as a protocol: we never spray pesticides on indoor surfaces, baseboards, or open areas — ever. All indoor products are placed inside voids and crevices your pets cannot physically access. Outdoors, we apply 0.5 gallons at entry points only with low-pressure, no-drift equipment. For mosquito control, we use ATSB — a food-based sugar bait made with date palm syrup — instead of pyrethroid foggers that sweep across the yard where your pets run.

Your pets can be outside the moment our technician leaves. That is not pet friendly. That is pet safe.

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Q5: Is pest control safe for dogs and cats?

Short Answer

Our bait-only indoor protocol and entry-point outdoor protocol are designed to minimize pesticide contact for dogs, cats, and all household pets.

Full Answer

For dogs and cats specifically: our indoor gel baits are placed inside cabinet hinges, under appliances, inside electrical void spaces, and inside wall penetrations — locations dogs and cats cannot physically access. Borate dust treatments in attics and wall voids are similarly inaccessible to household pets.

Outdoors, we do not fog or broadcast-spray your yard. Our 0.5 gallon perimeter treatment is applied with low-pressure equipment at entry points only — not across the lawn where dogs run or cats patrol.

For flea and tick treatment, we use botanical pyrethrins derived from chrysanthemum flowers. While pyrethrins have low toxicity to mammals, they are toxic to fish and amphibians. If you have aquariums or outdoor ponds, notify us before service so we can adjust placement accordingly. Pyrethrins are never applied near standing water on our standard protocol.

Note: Cats are more sensitive to pyrethrins than dogs due to reduced liver enzyme activity. For homes with cats, we discuss the flea and tick protocol specifically before application and can adjust based on the cat’s health status.

SEO target: ‘pet safe flea control Miami’ | ‘pest control safe for cats Miami-Dade’

  SECTION 3 — Products, Transparency & What We Use 

Q6: Are all your products organic or natural?

Short Answer

No — and we believe honesty here builds more trust than a marketing claim. Every product is evaluated against the world’s strictest environmental standards, but not every pest problem can be solved with natural or organic products alone.

Full Answer

Invasive ant species common in South Florida — ghost ants, big-headed ants, white-footed ants, and Caribbean crazy ants — require synthetic non-repellent bait formulations for true colony elimination. Natural products can suppress visible ant activity but rarely achieve colony control because they fail to pass the colony-transfer threshold required to reach and eliminate the queen.

What we guarantee is not that every product is natural, but that every product is evaluated against the strictest international safety and environmental standards in the world before it enters your home or yard. We use botanical, natural, organic, and synthetic products — but every product must pass our standard. We also publish our complete product list with EPA labels and Safety Data Sheets on our Products page. No other pest control company in South Florida does this.

For outdoor applications, we prefer OMRI-listed products, EPA 25(b) minimum-risk botanical formulations, and borate mineral compounds wherever pest biology allows. Synthetic products are used when the situation requires them — and disclosed fully when they are.

SEO target: ‘organic pest control Miami’ | ‘natural pest control South Florida’

Q7: Can I see a list of every product you use?

Short Answer

Yes — always. Our complete product list with every EPA label and Safety Data Sheet is published publicly on our Products page at naturepest.com/products. No request required.

Full Answer

We are the only pest control company in South Florida that publicly publishes every product we use — not as a generic list of active ingredients, but as a complete list of commercial products with direct links to the EPA registered label and full Safety Data Sheet for each.

Before your first service, you can review every product and confirm you are comfortable with the protocol. If you have concerns about any specific product — due to a known sensitivity, a pet’s health condition, or a personal preference — we will discuss alternatives before anything is applied.

After every service visit, you receive an automated email listing exactly what was applied, the location of each application, the amount applied, and a link to the EPA label and Safety Data Sheet for each product used that day. You will always know exactly what entered your property. That is not standard practice in this industry. We believe it should be.

SEO target: ‘pest control product transparency’ | ‘what does pest control spray inside home’

Q8: What does ‘holistic pest control’ actually mean?

Short Answer

It means we evaluate the entire ecosystem — People, Pets, Plants, Property, and Planet — before selecting any treatment. The five P’s govern every product decision we make.

Full Answer

Holistic Integrated Pest Management means we address the root cause of a pest problem before applying chemistry. We start with identification: what pest, what life stage, what population size, what is drawing them to this specific location. We then evaluate exclusion and environmental modification — can we seal the entry point, remove the food source, or eliminate the harborage before using any product?

When a product is required, we select the lowest-impact tool that achieves colony control — not the easiest or cheapest option. A gel bait placed inside a void requires more precision than a baseboard spray, but it achieves the same control with a fraction of the chemical exposure.

Holistic also means we do not choose products based on ideology. We use synthetic, natural, organic, and botanical products — but every product must pass our standard before entering your home. We follow the science. We do not follow a marketing position.

SEO target: ‘holistic pest control Miami’ | ‘what is holistic pest control’

  SECTION 4 — Specific Services 

Q9: How is NaturePest different from other eco-friendly pest control companies in Miami?

Short Answer

Most companies that call themselves eco-friendly still spray pesticides indoors on baseboards. We never do. Most meet EPA minimum standards. We exceed four international frameworks. Most say their products are safe. We publish the proof.

Full Answer

The differences are specific and verifiable, not marketing language:

  • Indoor protocol: We never spray pesticides on surfaces, baseboards, or open areas. Most eco-friendly companies still do.
  • Regulatory standard: We voluntarily exceed four international environmental frameworks beyond U.S. federal law. Most companies meet EPA minimum standards only.
  • Product transparency: We publish every product with EPA labels and Safety Data Sheets. Most companies provide a generic active ingredient list at best.
  • Termite protocol: We prefer Boracare and Trelona bait stations — no tenting, no soil drenching. Most companies recommend tenting first.
  • Outdoor volume: We apply 0.5 gallons per home at entry points only. Industry standard is 2–4 gallons broadcast across the entire perimeter.

SEO target: ‘best eco-friendly pest control Miami’ | ‘NaturePest vs other pest control’

Q10: What do you use for mosquito control — is it safe around bees and children?

Short Answer

ATSB — Attractive Targeted Sugar Bait made with date palm syrup and garlic juice. Mosquitoes consume it voluntarily. No broadcast pyrethroid spraying. No drift. No residue on your lawn.

Full Answer

ATSB — Attractive Targeted Sugar Bait — is our primary mosquito control method. The bait is made with date palm syrup and garlic juice. Mosquitoes are attracted to sugar sources and consume the bait voluntarily. There is no broadcast misting, no pyrethroid fog sweeping across your yard, and no chemical residue on the vegetation where pollinators forage or children play.

Pollinators and beneficial insects are unaffected because the bait is species-selective — it targets the sugar-feeding behavior specific to mosquitoes, not broad-spectrum insect biology. Bees, butterflies, and predatory wasps do not interact with the bait.

Your family and pets can be in the yard immediately after treatment. There is no re-entry waiting period. No odor. No visible residue.

For situations requiring additional knockdown — heavy infestations or standing water breeding sites — we use EcoVia 3-in-1 (EPA 25(b) minimum-risk botanical essential oil formulation) or EverGreen Pyrethrum derived from chrysanthemum flowers. These break down rapidly in sunlight unlike synthetic pyrethroids, which persist in the environment significantly longer.

SEO target: ‘ATSB mosquito control Miami’ | ‘mosquito control safe for bees South Florida’

Q11: Do you offer termite treatment without tenting?

Short Answer

Yes — and no-tent is our first recommendation, not an upsell. For drywood termites: Boracare borate treatment. For subterranean termites: Trelona bait stations. No evacuation. No soil drenching.

Full Answer

For drywood termites, we prefer Boracare — Disodium Octaborate Tetrahydrate — a borate mineral compound that penetrates deep into wood cellulose through osmosis. It eliminates termites at every life stage and provides long-term protection for the life of the treated wood. No tenting. No evacuation. No off-gassing. No chemical odor. We apply it to attics, crawl spaces, wall voids, and targeted spot treatments depending on infestation severity.

For subterranean termites, we prefer Trelona termite bait stations installed in-ground around your home’s perimeter. Termites find the stations through natural foraging behavior, consume the bait, and carry the active ingredient back to the colony — eliminating the queen and collapsing the colony without any soil drenching, trenching, or disruption to your landscaping.

For specialty items like cabinets, furniture, and architectural elements, we use the Precision Delivery System microduster to inject treatment directly into termite galleries — zero broadcast exposure, zero collateral chemical contact.

When infestation severity requires a liquid termiticide — particularly for heavy subterranean infestations with structural breach — we use Termidor (fipronil) or Premise (imidacloprid). We disclose this fully before application, explain why it is required in this specific situation, and provide the Safety Data Sheet before scheduling the service.

SEO target: ‘no tent termite treatment Miami’ | ‘Boracare termite treatment South Florida’

Q12: Do you treat for fleas and ticks without toxic sprays?

Short Answer

Yes. We use botanical pyrethrins derived from chrysanthemum flowers plus an IGR to interrupt the lifecycle. Fast-degrading. No synthetic pyrethroids. No broadcast lawn spray.

Full Answer

Our flea and tick protocol uses EverGreen Pyrethrum — botanical pyrethrin derived from chrysanthemum flowers — combined with Pivot 10 IGR (pyriproxyfen), an Insect Growth Regulator that prevents flea eggs and larvae from reaching adulthood. The combination eliminates the current infestation and interrupts the breeding cycle at the same time.

Botanical pyrethrins degrade rapidly in sunlight — typically within hours of application outdoors — unlike synthetic pyrethroids (permethrin, bifenthrin, cypermethrin) which persist in the environment for weeks. This is the distinction between a natural pyrethrin and a synthetic pyrethroid. Both originate conceptually from chrysanthemum chemistry, but synthetics are engineered to persist where naturals break down.

For indoor flea treatment, we apply to the carpet, pet bedding areas, and baseboards of affected rooms only. We do not broadcast-spray the entire interior. We ask that pets and people stay out of treated rooms for 30 minutes while product settles — not for safety, but as a standard precautionary measure.

Note: All pyrethrins, natural or synthetic, are toxic to fish and aquatic life. If you have aquariums, notify us before flea treatment service.

SEO target: ‘flea treatment without toxic spray Miami’ | ‘natural flea control South Florida’

Q13: How do you handle ant control — do you spray inside?

Short Answer

No indoor sprays. Ever. We use sodium tetraborate bait stations and precision gel baits that worker ants carry back to the colony — eliminating the queen without a single spray inside your home.

Full Answer

South Florida has some of the most challenging ant species in North America — ghost ants, big-headed ants, white-footed ants, Caribbean crazy ants, and fire ants each require a species-specific bait strategy. A spray applied to foraging workers kills surface ants but never reaches the queen. The colony remains intact and rebuilds within days.

Our bait-only ant protocol uses non-repellent formulations — products that worker ants cannot detect as pesticides — which they willingly carry back to the colony and share with the queen through normal trophallaxis behavior. Colony elimination rather than worker suppression is the goal.

Indoor bait stations are placed inside cabinet hinges, under dishwashers, inside electrical void spaces, and at trail entry points. They are fully removable when control is achieved. Nothing is left on surfaces, countertops, or baseboards. Your household never contacts the product during normal activity.

SEO target: ‘ant control Miami’ | ‘pet safe ant control Miami-Dade’

  SECTION 5 — Service, Pricing & Guarantee 

Q14: How often do I need pest control service in South Florida?

Short Answer

South Florida has no winter dormancy — pest pressure is year-round. Most homes need monthly or bi-monthly service. Our IPM approach builds toward reduced frequency over time.

Full Answer

South Florida’s subtropical climate — warm, humid year-round with no killing frost — means every pest species that exists here breeds continuously without seasonal dormancy. The pest pressure that northern climates experience only in summer is present here in December and January as well.

For most homes, monthly service maintains the perimeter barrier and addresses any emerging interior activity before it becomes an infestation. Bi-monthly (every two months) is appropriate for homes with lower pest pressure — newer construction, well-sealed structures, smaller lots with less landscaping adjacent to natural areas.

Our holistic IPM approach includes pest-proofing — identifying and sealing the entry points pests use to enter. A properly sealed home requires fewer chemical interventions over time, not more. This is intentional. We build toward reduced treatment frequency as the structural vulnerabilities are addressed, rather than maintaining a chemical dependency that maximizes service visits.

Our NaturePest Free Guarantee means that if pests return between scheduled visits, we return at no charge. This guarantee is backed by our protocol — precision and exclusion work between visits, not just during them.

SEO target: ‘how often pest control South Florida’ | ‘year round pest control Miami-Dade’

Q15: What is the NaturePest Free Guarantee?

Short Answer

If pests return between scheduled visits, we return at no charge. No conditions. No fees. No debate.

Full Answer

Our Free Guarantee covers all active service agreements. If pests covered under your service plan return between scheduled visits, we schedule a return visit at no additional charge. We do not require you to document the problem, provide photos, or meet a threshold of infestation before we respond.

The guarantee is backed by the only pest control protocol in South Florida that never sprays pesticides inside your home — because a protocol built on precision, exclusion, and colony elimination is designed to hold between visits, not just during them.

If our outdoor perimeter barrier and indoor bait protocol do not hold between scheduled appointments, we make it right at our cost, not yours. That is not a marketing promise. It is a service agreement term.

SEO target: ‘pest control guarantee South Florida’ | ‘NaturePest guarantee’

Q16: Do you service commercial properties?

Short Answer

Yes — particularly properties with sensitive environments: medical offices, organic food facilities, restaurants, schools, and LEED-certified buildings.

Full Answer

Our protocol is specifically suited to commercial environments where conventional pest control creates regulatory or liability exposure. Medical offices and surgical centers require the same NICU-grade zero-surface-spray standard we apply in residential homes. Organic food production and storage facilities require OMRI-listed or USDA National Organic Program-compliant products. LEED-certified buildings require pesticide selection that meets green building chemical standards.

We also service restaurants, food service facilities, hospitality properties, and school buildings throughout Miami-Dade and Broward County. For commercial accounts, we provide complete pesticide application logs in the format required by state inspection compliance, along with the EPA label and Safety Data Sheet for every product applied.

SEO target: ‘commercial pest control Miami’ | ‘organic facility pest control South Florida’

Q17: How do I get a quote for pet-safe pest control in Miami-Dade or Broward County?

Short Answer

Call (786) 222-7069, Monday through Friday 8:00 AM to 6:00 PM, or use the Get a Quote form at naturepest.com. We diagnose before we treat.

Full Answer

Call us directly at (786) 222-7069 during business hours, or submit the Get a Quote form on our homepage. We typically respond to online inquiries within two business hours.

Before your first service, we conduct a pest identification and property assessment — we do not apply products until we understand what we are treating, where it originates, what conditions are supporting it, and which protocol is most appropriate for your specific household. This is not a standard walk-around. It is a diagnostic process.

For first-time customers, the assessment is included in your first service visit. We will review the complete product list with you, explain what will be applied and where, and answer any questions about the protocol before we begin. You have the right to modify or decline any specific product. We work within your comfort level.

After every visit you receive a full application report by email — every product applied, the location, the amount, and direct links to the EPA label and Safety Data Sheet. You will always know exactly what entered your property.